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Observability by Organization

Core Org Metrics

  • Authorize success rate
  • Token exchange success rate
  • Refresh token rotation failures
  • Consent completion/dropoff rate
  • Median login latency

Required Dimensions

  • org_id
  • app_client_id
  • environment (dev/staging/prod)
  • auth_channel (oidc, app_link)

Dashboard Sections

  1. Auth funnel (authorize -> consent -> code -> token)
  2. Error breakdown by endpoint and org
  3. Token lifecycle panel (refresh success/failure)
  4. Reliability panel (discovery/JWKS health)

Alerts

  • Authorize failures > 5% for 10 min
  • Token exchange failures > 2% for 10 min
  • JWKS/discovery health check failures for 3 consecutive runs